Firstly, please check that your email settings allow BHW emails to reach your inbox (some are sent to junk).
To check your settings, hover over your username in the top right corner and select 'Preferences'.
Check your settings in 'Email Options' and 'Content Options' and that your options to receive emails have been set as you require e.g. 'Receive news and update emails'.
if you are still experiencing issues, please submit a Support ticket and we can investigate further.
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