Account Issues & Queries

Issues with logging in, user settings and two factor authentication.

How can I check if I have an infraction?
You will find any infractions on your profile page, under the tab 'Warnings'. If you do not have a 'Warnings' tab, you do not have a...
Tue, 8 Jun, 2021 at 10:31 AM
How can I edit my email address on BHW?
Make sure you are logged in and click on your username in the top-right menu. Click on Account Details. You will see a field titled 'Email'. C...
Thu, 10 Jun, 2021 at 3:06 PM
How can I reset my password?
You can reset your password on your BHW profile.
Mon, 16 Nov, 2020 at 2:38 PM
How do I close my account?
We’re always disappointed to hear that someone hasn’t found what they're looking for here on BHW. You can of course close your account. The way tha...
Wed, 25 Aug, 2021 at 10:27 AM
How do I get unbanned?
When you register with Black Hat World, you have to confirm that you've read and understood the rules.  We give you lots of information on the terms of...
Thu, 8 Aug, 2019 at 12:10 PM
How is my account limited when I have an active infraction?
Don't panic, you'll be ok. We use infractions as a reminder of the rules. If you break the rules we will warn you not to do it again and...
Wed, 25 Aug, 2021 at 10:36 AM
How often can I change my signature?
If you are eligible for a signature you can also change it as often as you like, providing it complies with the TOS.
Thu, 8 Aug, 2019 at 12:22 PM
I don't seem to be receiving my emails anymore?
Firstly, please check that your email settings allow Black Hat World emails into your inbox (Some send to junk). Check your Privacy Settings. Select &qu...
Tue, 15 Jun, 2021 at 12:49 PM
I have donated to the forum but my account has not upgraded after 2 hours?
We suggest you wait up to 7 days for payments to be made, if you still have problems contact support@blackhatworld.com
Mon, 19 Aug, 2019 at 11:03 AM
I have reached 50 posts and been a member for 30 day but i am still unable to upload a Custom Avatar.
It may take an hour or more for the forum to update your post count. If you're still having problems after that contact support@blackhatworld.com
Mon, 19 Aug, 2019 at 11:05 AM