How can I change my username?

Modified on Mon, 03 Apr 2023 at 01:27 AM

Often, newbies will get in touch with us to say that they want to change their username within days (or even sometimes hours) of setting up their BHW account.

If you just created your account in the last week and you made a mistake with your username, you're allowed to change it regardless of membership level. However, after that, you can’t change your username until you become a Premium Member or a Jr VIP, and you can only change your username once a year. We put this rule in place for a number of reasons, but it’s basically to protect our users from spammers, previously banned members and people who have bought accounts and are up to no good. If you are a Jr VIP, Premium Member or Marketplace Seller, you can request a username change by contacting support.

So the lesson is: think long and hard about your username before you go with it, because you’re going to be stuck with it until you upgrade your membership. Don't get caught out by the sign-up form - the field says 'Name' but it means the username for the account, not your real name. For other areas to consider when upgrading your username please visit our thread on picking your usernames

Name changes are available to paid members only. Please contact support with the username you would like.

Find out more about changing your username in the Newbie Guide.

BHW guide:

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