Thankfully, Mod abuse rarely occurs on BHW. However, we want to make it clear about the reasons you may receive a warning for Mod abuse.
Asking A Moderator To Overrule Another Moderator
If you believe your warning was not issued correctly, you can open a BHW Support ticket.
Messaging Multiple Moderators For The Same Issue
We can understand if this may be done because you're not sure who's online and who isn't, but you should know that you're meant to open a support ticket for issues rather than message a Moderator.
This is only considered Mod abuse if you've messaged multiple Moderators, hoping to get a faster response or a different response that overrules another Moderator's decision.
Doxxing Moderators
Doxxing is simply revealing the private information of our moderators or using that information to harass our Moderators in any way. We consider it Mod abuse regardless of the accuracy of the information or how the information was gathered in the first place.
Complaining Publicly About a Specific Warning or Moderator
Common attempted workarounds we've seen for this include the following:
- "I wasn't complaining, I was merely stating facts"
- "I was just trying to see if anyone else had this same warning"
- "I was just trying to see if anyone else had this issue with this Moderator"
- "I wanted to see what the community had to say about this"
Be aware that these workarounds do not work and will result in a Mod abuse warning.
Aggression Against Support Desk Agents
Being aggressive to our Support desk agents may also result in a warning on your BHW account.
By aggression, we mean the following:
Name-calling staff members or support agents.
Any of the actions listed in this article.
Misusing the Report Functionality
That is, sending in bulk reports frivolously.
It's important to note that you won't accidentally get a warning for misusing the report button. For example, a member sending in 50 reports a day for a genuine issue is not misusing the report functionality. However, a member sending in 50 reports saying, "My BST got rejected, so it's only fair to remove this guy's BST because he sort of sells the same thing as me" is considered frivolous and a waste of staff resources.
BHW article: https://www.blackhatworld.com/seo/mod-abuse-clarified.1475786/
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